Why Tech Support Is Now a Brand Experience Metric

Why Tech Support Is Now a Brand Experience Metric

Tech support is no longer just about fixing glitches or answering questions. It has developed into something more significant, shaping how customers see your brand as a whole. A bad experience can frustrate users and make them question their loyalty to your business. Did you know that 96% of customers base their trust on service […]

Managed IT as a Revenue Enabler: Beyond Just Cost Savings

Managed IT as a Revenue Enabler: Beyond Just Cost Savings

Running a business isn’t easy. Technology evolves quickly, and keeping up can feel like chasing a moving train. Many companies focus on reducing IT expenses but miss the bigger picture: how effective IT management can increase revenue. Did you know businesses using managed IT services often experience faster growth? These services don’t just address your […]

Does Keeper Support Rotating Passwords for Microsoft Active Directory?

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Are you still using the same passwords across multiple accounts? If so, you’re not alone, but it’s a risky habit that could lead to dire consequences. As organizations increasingly rely on Microsoft Active Directory for user management, understanding the role of password rotation becomes crucial. In this article, we will investigate whether Keeper supports rotating […]